Shipping & Delivery
Here are a few things to consider before you place your order:
Please be advised orders may take 1-3 business days to process and ship after your posted transaction, all garments are inspected before shipment. Orders are processed Monday-Friday only. In the event, you need shipping accommodation please contact us, so we can arrange express or overnight shipping for an extra fee. If you wish to cancel your order, it must be within 24 hours of the purchase and before shipment. We cannot guarantee delivery timeframes. Actual delivery timeframes may vary from region to region. In the event you are experiencing delivery delays please contact USPS/UPS, we are unable to expedite shipping delays.
UPDATE : Due to the impact of the current events and the mandates in place, carriers networks are experiencing nationwide delays. Please expect delays for standard shipping/expedited shipping. This delay is due to several factors, including travel restrictions, available staffing, and/or federal/state/local mandates. We ask for your understanding during this time. Here are a few things to consider while you wait for your order
We only ship during the business week Monday-Friday, excluding holidays.
Shipping starts from the date you received the “Your Order Has Shipped!” email. If you have not received your shipment email please check your junk/spam folder.
Please be advised we cannot cancel/refund your order once it has shipped. If you're experiencing please contact the shipping carrier (USPS).
The billing address and shipping address must match, or we will not ship your order without authorization of the billing addressee, valid phone number, and PHOTO ID. Please forward this information to [email protected] Otherwise, your order will be canceled.
Please be advised you may receive your order in multiple shipments, reasons: availability of garment ordered, and/or ordered garments are shipping from different fulfillment centers.
Mail carrier: USPS priority mail 3-7 business days.
Please contact us if your shipping to a place of business and or a hotel.
For shipping accommodations please send us an email at [email protected], USPS express 1-2 day shipping starting at $27.00. UPS/FEDEX shipping prices may vary. Please be advised shipping delays are out of control, and we cannot guarantee delivery timeframes. No refunds will be given for delayed delivery.
1. How much is shipping?
Once you’ve clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page. If you wish to use an alternate shipping service, like FedEx or UPS please contact us via email at [email protected], so we may accommodate your request accordingly. We do not ship internationally at the moment.
2. Can I track my order?
We rely on USPS to get your order to your doorstep as soon as possible. Once you garment has shipped you will receive an email with the tracking information, please check your junk/spam folder if you have not received an email within the processing and shipping times.
3. Delivery issues/missing or stolen packages?
Due to unforeseen events, shipping delays may occur, please take into consideration before placing your order. Please contact the shipping provider (USPS) if you're experiencing issues with delivery, shipping delays within the carrier network are out of our control. For missing & lost packages, please contact USPS to file a claim with your tracking number. Please note we are not responsible for missing/stolen packages. Please review your shipping address, in the event you entered the incorrect shipping address we will not be responsible for your missing package. Once your garment is shipped and the tracking number is received it is your responsibility to track your package. If you have not recieved a tracking information, please check your junk /spam folder.
*Garments can only be shipped to the billing address if a garment needs to be shipped to a different address an email must be sent to [email protected] with authorization to ship to a different address along with a valid telephone number and PHOTO ID. Your order will be canceled if you are unable to verify this information.